{
  "page": {
    "id": "zvl95by1fqy5",
    "name": "Tactiq",
    "url": "https://status.tactiq.io"
  },
  "status": {
    "indicator": "none",
    "description": "All Systems Operational"
  },
  "components": [{"status":"operational","name":"Transcription","created_at":"2023-02-16T06:53:24.804Z","updated_at":"2024-10-29T05:04:13.137Z","position":1,"description":null,"showcase":false,"start_date":null,"id":"jlyxvq85lwdg","group_id":null,"page_id":"zvl95by1fqy5","components":["rqn6d7lxp5n0","z7vqnqthtl3v","93wztsvbld9j","s3zm20nd15j3"]},{"status":"operational","name":"Browser Extensions","created_at":"2023-02-16T06:55:09.881Z","updated_at":"2024-10-29T05:04:13.150Z","position":2,"description":null,"showcase":false,"start_date":null,"id":"x363vld6wbl6","group_id":null,"page_id":"zvl95by1fqy5","components":["0ckb800rwqp8","b4737z0sxq76"]},{"status":"operational","name":"Web Application and APIs (app.tactiq.io)","created_at":"2022-04-20T23:51:25.134Z","updated_at":"2025-06-12T21:29:04.924Z","position":4,"description":null,"showcase":true,"start_date":"2022-04-20T00:00:00.000Z","id":"r732yv806fhn","group_id":null,"page_id":"zvl95by1fqy5"},{"status":"operational","name":"Integrations","created_at":"2024-10-29T05:04:03.031Z","updated_at":"2025-05-14T04:07:10.868Z","position":5,"description":"Integrations used in workflows and in meeting sharing.","showcase":true,"start_date":"2024-10-01T00:00:00.000Z","id":"8ttbxwt6nbsf","group_id":null,"page_id":"zvl95by1fqy5"}],
  "incidents": [{"name":"Zoom Browser transcription is not starting","status":"resolved","created_at":"2026-09-21T21:57:12.127Z","updated_at":"2026-09-22T04:04:31.897Z","monitoring_at":"2026-09-21T23:09:00.035Z","resolved_at":"2026-09-22T04:04:31.883Z","impact":"major","shortlink":"https://stspg.io/m2ycgwqs3h4n","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-21T21:57:12.119Z","reminder_intervals":null,"id":"vvlth7bjfqhf","page_id":"zvl95by1fqy5","incident_updates":[{"status":"resolved","body":"This issue has been resolved. \n\nIf you were affected, update your extension to pick up the fix: \n- Go to chrome://extensions (or edge://extensions on Edge) \n- Turn on Developer mode, top right \n- Click Update \n- Check that Tactiq shows 3.1.7035, then reload any open meeting tabs","created_at":"2026-09-22T04:04:31.883Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-22T04:04:31.883Z","display_at":"2026-09-22T04:04:31.883Z","deliver_notifications":true,"tweet_id":null,"id":"yjy0rqzpjfzr","incident_id":"vvlth7bjfqhf","custom_tweet":null,"affected_components":[{"code":"93wztsvbld9j","name":"Transcription - Tactiq Transcription for Zoom","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The fix is live in Tactiq extension version 3.1.7035. \n\nIf you were affected, update your extension to pick up the fix: \n- Go to chrome://extensions (or edge://extensions on Edge) \n- Turn on Developer mode, top right \n- Click Update \n- Check that Tactiq shows 3.1.7035, then reload any open meeting tabs","created_at":"2026-09-21T23:09:13.560Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-21T23:09:46.496Z","display_at":"2026-09-21T23:09:13.000Z","deliver_notifications":true,"tweet_id":null,"id":"bxsfd52wtny9","incident_id":"vvlth7bjfqhf","custom_tweet":null,"affected_components":[{"code":"93wztsvbld9j","name":"Transcription - Tactiq Transcription for Zoom","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"The fix is live in Tactiq extension version 3.1.7035. \n\nIf you were affected, update your extension to pick up the fix: \n- Go to chrome://extensions (or edge://extensions on Edge) \n- Turn on Developer mode, top right \n- Click Update \n- Check that Tactiq shows 3.1.7035, then reload any open meeting tabs","created_at":"2026-09-21T23:09:00.035Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-21T23:09:00.035Z","display_at":"2026-09-21T23:09:00.035Z","deliver_notifications":true,"tweet_id":null,"id":"znk3mfy9w3dk","incident_id":"vvlth7bjfqhf","custom_tweet":null,"affected_components":[{"code":"93wztsvbld9j","name":"Transcription - Tactiq Transcription for Zoom","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We have identified the issue. Our team is working on a fix.","created_at":"2026-09-21T21:57:12.196Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-21T21:57:12.196Z","display_at":"2026-09-21T21:57:12.196Z","deliver_notifications":true,"tweet_id":null,"id":"zs1sgmcnv6kz","incident_id":"vvlth7bjfqhf","custom_tweet":null,"affected_components":[{"code":"93wztsvbld9j","name":"Transcription - Tactiq Transcription for Zoom","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Tactiq Transcription for Zoom","created_at":"2023-02-16T06:54:25.682Z","updated_at":"2026-09-22T19:12:57.923Z","position":3,"description":null,"showcase":true,"start_date":"2022-04-20T00:00:00.000Z","id":"93wztsvbld9j","page_id":"zvl95by1fqy5","group_id":"jlyxvq85lwdg"}]},{"name":"Google Meet transcription not starting","status":"resolved","created_at":"2026-09-02T22:48:09.619Z","updated_at":"2026-09-04T03:16:49.942Z","monitoring_at":"2026-09-03T05:27:05.738Z","resolved_at":"2026-09-04T03:16:49.929Z","impact":"minor","shortlink":"https://stspg.io/kc0trk3c8syv","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-02T22:48:09.608Z","reminder_intervals":null,"id":"r6smkty8twph","page_id":"zvl95by1fqy5","incident_updates":[{"status":"resolved","body":"This issue has been resolved. The fix is live in Tactiq extension version 3.1.6847.\n\nIf you were affected, update your extension to pick up the fix:\nGo to chrome://extensions (or edge://extensions on Edge)\nTurn on Developer mode, top right\nClick Update\nCheck that Tactiq shows 3.1.6847, then reload any open meeting tabs","created_at":"2026-09-04T03:16:49.929Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-04T03:16:49.929Z","display_at":"2026-09-04T03:16:49.929Z","deliver_notifications":true,"tweet_id":null,"id":"zzcgf6vlxrnk","incident_id":"r6smkty8twph","custom_tweet":null,"affected_components":[{"code":"z7vqnqthtl3v","name":"Transcription - Tactiq Transcription for Google Meet","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"A fix for has been released in Tactiq extension version 3.1.6847. To force update your extension:\n\n1. Go to chrome://extensions (or edge://extensions on Edge)\n2. Turn on Developer mode, top right\n3. Click Update \n4. Check that Tactiq shows 3.1.6847, then reload any open meeting tabs\n\nWe are continuing to monitor the situation.","created_at":"2026-09-03T05:27:05.738Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T05:27:05.738Z","display_at":"2026-09-03T05:27:05.738Z","deliver_notifications":true,"tweet_id":null,"id":"htsgs1fbr7qj","incident_id":"r6smkty8twph","custom_tweet":null,"affected_components":[{"code":"z7vqnqthtl3v","name":"Transcription - Tactiq Transcription for Google Meet","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We have identified the issue. Our team is working on a fix.","created_at":"2026-09-03T01:40:15.855Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-03T01:40:15.855Z","display_at":"2026-09-03T01:40:15.855Z","deliver_notifications":true,"tweet_id":null,"id":"61scx4gdk5m0","incident_id":"r6smkty8twph","custom_tweet":null,"affected_components":[{"code":"z7vqnqthtl3v","name":"Transcription - Tactiq Transcription for Google Meet","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-09-02T22:56:31.971Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T22:56:31.971Z","display_at":"2026-09-02T22:56:31.971Z","deliver_notifications":true,"tweet_id":null,"id":"stgpsv2wj2qx","incident_id":"r6smkty8twph","custom_tweet":null,"affected_components":[{"code":"z7vqnqthtl3v","name":"Transcription - Tactiq Transcription for Google Meet","old_status":"degraded_performance","new_status":"partial_outage"}]},{"status":"investigating","body":"We're investigating an issue affecting some users in Google Meet.","created_at":"2026-09-02T22:48:09.707Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-02T22:48:09.707Z","display_at":"2026-09-02T22:48:09.707Z","deliver_notifications":true,"tweet_id":null,"id":"cspbblyrvdw4","incident_id":"r6smkty8twph","custom_tweet":null,"affected_components":[{"code":"z7vqnqthtl3v","name":"Transcription - Tactiq Transcription for Google Meet","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Tactiq Transcription for Google Meet","created_at":"2023-02-16T06:53:44.297Z","updated_at":"2026-09-04T03:16:49.902Z","position":2,"description":null,"showcase":true,"start_date":"2022-04-20T00:00:00.000Z","id":"z7vqnqthtl3v","page_id":"zvl95by1fqy5","group_id":"jlyxvq85lwdg"}]},{"name":"Google Meet transcription not starting for some users","status":"resolved","created_at":"2026-02-25T22:16:40.193Z","updated_at":"2026-02-26T21:29:53.686Z","monitoring_at":"2026-02-26T08:52:35.810Z","resolved_at":"2026-02-26T21:29:53.669Z","impact":"minor","shortlink":"https://stspg.io/x6lntwgkbgc7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-02-25T22:16:40.185Z","reminder_intervals":null,"id":"1swvwxb8z53k","page_id":"zvl95by1fqy5","incident_updates":[{"status":"resolved","body":"The fix has been released and the issue is now resolved.","created_at":"2026-02-26T21:29:53.669Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-26T21:29:53.669Z","display_at":"2026-02-26T21:29:53.669Z","deliver_notifications":true,"tweet_id":null,"id":"1kw9h114wb7k","incident_id":"1swvwxb8z53k","custom_tweet":null,"affected_components":[{"code":"z7vqnqthtl3v","name":"Transcription - Tactiq Transcription for Google Meet","old_status":"partial_outage","new_status":"operational"}]},{"status":"monitoring","body":"The Chrome Web Store has approved the release with a fix, and your browser will update to the new version shortly.\n\nIf you want to force-update it, please follow the instructions in this support article: https://help.tactiq.io/en/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version. You need version 4997.\n\nThe version for Microsoft Edge is still under review by Microsoft, and we expect it to be approved soon as well.","created_at":"2026-02-26T08:52:35.810Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-26T08:52:35.810Z","display_at":"2026-02-26T08:52:35.810Z","deliver_notifications":true,"tweet_id":null,"id":"953v7xzxnm3m","incident_id":"1swvwxb8z53k","custom_tweet":null,"affected_components":[{"code":"z7vqnqthtl3v","name":"Transcription - Tactiq Transcription for Google Meet","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"identified","body":"We’ve identified the root cause of an issue impacting Tactiq transcription in Google Meet. As a result, some customers may experience transcription not starting.\n\nA fix is ready and has been submitted to the Chrome Web Store. We’re currently waiting for Chrome Web Store (CWS) approval before it can be rolled out.\n\nWorkaround: In the meantime, you can enable the Tactiq extension by clicking CC in the Google meet. This helps transcription start.\n\nWe apologize for the inconvenience and will share further updates as soon as the extension update is approved and available.\n\nTactiq の Google Meet での文字起こしに影響する不具合の根本原因を特定しました。その結果、一部のお客様で文字起こしが開始されない場合があります。\n\n修正はすでに準備できており、Chrome ウェブストアに提出済みです。現在、Chrome ウェブストア（CWS）の承認待ちのため、承認後に順次展開されます。\n\n回避策： 当面の間、会議内で CC をクリックして字幕を有効にしてください。これにより、文字起こしが開始される場合があります。\n\nご不便をおかけして申し訳ございません。拡張機能の更新が承認され、利用可能になり次第、改めてご案内します。","created_at":"2026-02-25T22:16:40.282Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-02-25T22:16:40.282Z","display_at":"2026-02-25T22:16:40.282Z","deliver_notifications":true,"tweet_id":null,"id":"v6dn9crb53t6","incident_id":"1swvwxb8z53k","custom_tweet":null,"affected_components":[{"code":"z7vqnqthtl3v","name":"Transcription - Tactiq Transcription for Google Meet","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Tactiq Transcription for Google Meet","created_at":"2023-02-16T06:53:44.297Z","updated_at":"2026-09-04T03:16:49.902Z","position":2,"description":null,"showcase":true,"start_date":"2022-04-20T00:00:00.000Z","id":"z7vqnqthtl3v","page_id":"zvl95by1fqy5","group_id":"jlyxvq85lwdg"}]},{"name":"Potential issues affecting Google Meet users","status":"resolved","created_at":"2025-10-16T12:29:38.363Z","updated_at":"2025-10-17T21:53:21.873Z","monitoring_at":"2025-10-17T11:40:35.215Z","resolved_at":"2025-10-17T21:53:21.856Z","impact":"minor","shortlink":"https://stspg.io/2z43dk258nc7","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-10-16T12:29:38.356Z","reminder_intervals":null,"id":"wll118s9vrt0","page_id":"zvl95by1fqy5","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-10-17T21:53:21.856Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-17T21:53:21.856Z","display_at":"2025-10-17T21:53:21.856Z","deliver_notifications":true,"tweet_id":null,"id":"j97f0jhrdcnz","incident_id":"wll118s9vrt0","custom_tweet":null,"affected_components":[{"code":"z7vqnqthtl3v","name":"Transcription - Tactiq Transcription for Google Meet","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"We are continuing to monitor for any further issues.","created_at":"2025-10-17T18:25:18.294Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-17T18:25:18.294Z","display_at":"2025-10-17T18:25:18.294Z","deliver_notifications":true,"tweet_id":null,"id":"7wnjtdx3sjkz","incident_id":"wll118s9vrt0","custom_tweet":null,"affected_components":[{"code":"z7vqnqthtl3v","name":"Transcription - Tactiq Transcription for Google Meet","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"The Chrome Web Store has approved the release with a fix, and your browser will update to the new version shortly.\n\nIf you want to force-update it, please follow the instructions in this support article: https://help.tactiq.io/en/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version. You need version 3.1.4390.\n\nWe will continue monitoring the situation.","created_at":"2025-10-17T11:40:35.215Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-17T11:40:35.215Z","display_at":"2025-10-17T11:40:35.215Z","deliver_notifications":true,"tweet_id":null,"id":"p8v3ksmrfw3x","incident_id":"wll118s9vrt0","custom_tweet":null,"affected_components":[{"code":"z7vqnqthtl3v","name":"Transcription - Tactiq Transcription for Google Meet","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"identified","body":"The issue has been identified, and a fix was implemented. We're waiting for the Chrome Web Store to approve the new release.","created_at":"2025-10-17T05:03:01.078Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-17T05:03:01.078Z","display_at":"2025-10-17T05:03:01.078Z","deliver_notifications":true,"tweet_id":null,"id":"8gxmvx6ndt06","incident_id":"wll118s9vrt0","custom_tweet":null,"affected_components":[{"code":"z7vqnqthtl3v","name":"Transcription - Tactiq Transcription for Google Meet","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are continuing to investigate the issue. If you encounter it, the most reliable workaround is to reload the page and rejoin the meeting.","created_at":"2025-10-16T23:38:23.799Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-16T23:38:23.799Z","display_at":"2025-10-16T23:38:23.799Z","deliver_notifications":true,"tweet_id":null,"id":"7gs111wf206t","incident_id":"wll118s9vrt0","custom_tweet":null,"affected_components":[{"code":"z7vqnqthtl3v","name":"Transcription - Tactiq Transcription for Google Meet","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"We are currently investigating an issue affecting some users of Tactiq in Google Meet. If you are affected, Tactiq may appear in the meeting but not show any transcription.","created_at":"2025-10-16T12:29:38.433Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-10-16T12:29:38.433Z","display_at":"2025-10-16T12:29:38.433Z","deliver_notifications":true,"tweet_id":null,"id":"dt40pxzyc1sn","incident_id":"wll118s9vrt0","custom_tweet":null,"affected_components":[{"code":"z7vqnqthtl3v","name":"Transcription - Tactiq Transcription for Google Meet","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Tactiq Transcription for Google Meet","created_at":"2023-02-16T06:53:44.297Z","updated_at":"2026-09-04T03:16:49.902Z","position":2,"description":null,"showcase":true,"start_date":"2022-04-20T00:00:00.000Z","id":"z7vqnqthtl3v","page_id":"zvl95by1fqy5","group_id":"jlyxvq85lwdg"}]},{"name":"Zoom Meetings Not Transcribing For Some Users | Zoom ミーティングでトランスクリプトをセーブできません。","status":"resolved","created_at":"2025-07-07T21:46:47.000Z","updated_at":"2025-07-09T23:17:17.234Z","monitoring_at":"2025-07-08T12:54:27.000Z","resolved_at":"2025-07-09T23:17:17.216Z","impact":"major","shortlink":"https://stspg.io/yzlbb9kjxsb5","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-07-07T21:46:47.000Z","reminder_intervals":null,"id":"9t6f8hgl1p6q","page_id":"zvl95by1fqy5","incident_updates":[{"status":"resolved","body":"The issue has been resolved in the latest extension version. If you are not updated automatically please see this article in our help centre: https://help.tactiq.io/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version\n\n---\n\nこの問題は最新の拡張機能バージョンで解決されています。自動更新されない場合は、ヘルプセンターのこちらの記事をご覧ください：https://help.tactiq.io/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version","created_at":"2025-07-09T23:17:17.216Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-09T23:17:17.216Z","display_at":"2025-07-09T23:17:17.216Z","deliver_notifications":true,"tweet_id":null,"id":"rhs7nt2srxtw","incident_id":"9t6f8hgl1p6q","custom_tweet":null,"affected_components":[{"code":"93wztsvbld9j","name":"Transcription - Tactiq Transcription for Zoom","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"A fix has been approved at Chrome Web Store and your Tactiq should update automatically.\n\nWe will continue to monitor the situation.","created_at":"2025-07-08T14:54:27.054Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-08T14:55:41.022Z","display_at":"2025-07-08T12:54:27.000Z","deliver_notifications":true,"tweet_id":null,"id":"80cpf846lffq","incident_id":"9t6f8hgl1p6q","custom_tweet":null,"affected_components":[{"code":"93wztsvbld9j","name":"Transcription - Tactiq Transcription for Zoom","old_status":"major_outage","new_status":"operational"}]},{"status":"identified","body":"We have identified the issue and are working on a solution.\n\n---\n\n問題を特定し、解決に取り組んでいます。","created_at":"2025-07-08T01:52:48.316Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-08T01:52:48.316Z","display_at":"2025-07-08T01:52:48.316Z","deliver_notifications":true,"tweet_id":null,"id":"pymhv05wnknj","incident_id":"9t6f8hgl1p6q","custom_tweet":null,"affected_components":[{"code":"93wztsvbld9j","name":"Transcription - Tactiq Transcription for Zoom","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"Transcripts are not being captured for meetings in Zoom web for some users. We are currently investigating.\n\n---\n\n一部のユーザーにおいて、Zoomウェブクライアントを使用してミーティングのトランスクリプトをセーブできません。現在調査中です。","created_at":"2025-07-07T21:46:47.924Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-07-07T22:33:42.199Z","display_at":"2025-07-07T21:46:47.000Z","deliver_notifications":true,"tweet_id":null,"id":"tcqt63jnmsbq","incident_id":"9t6f8hgl1p6q","custom_tweet":null,"affected_components":[{"code":"93wztsvbld9j","name":"Transcription - Tactiq Transcription for Zoom","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Tactiq Transcription for Zoom","created_at":"2023-02-16T06:54:25.682Z","updated_at":"2026-09-22T19:12:57.923Z","position":3,"description":null,"showcase":true,"start_date":"2022-04-20T00:00:00.000Z","id":"93wztsvbld9j","page_id":"zvl95by1fqy5","group_id":"jlyxvq85lwdg"}]},{"name":"Users could not login | Os usuários não conseguiram fazer login","status":"resolved","created_at":"2025-06-12T18:28:34.405Z","updated_at":"2025-06-12T22:39:58.851Z","monitoring_at":"2025-06-12T21:29:04.955Z","resolved_at":"2025-06-12T22:39:58.833Z","impact":"critical","shortlink":"https://stspg.io/hx4gz14vzcs8","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-06-12T18:28:34.400Z","reminder_intervals":null,"id":"sykhjtl1qbsx","page_id":"zvl95by1fqy5","incident_updates":[{"status":"resolved","body":"The incident has been resolved.\n\n---\n\nO incidente foi resolvido.","created_at":"2025-06-12T22:39:58.833Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-12T22:39:58.833Z","display_at":"2025-06-12T22:39:58.833Z","deliver_notifications":true,"tweet_id":null,"id":"2dzghs9ywj5x","incident_id":"sykhjtl1qbsx","custom_tweet":null,"affected_components":[{"code":"r732yv806fhn","name":"Web Application and APIs (app.tactiq.io)","old_status":"operational","new_status":"operational"}]},{"status":"monitoring","body":"The underlying issue has been resolved. We continue to monitor the situation to ensure we provide a stable experience for all of our users.\n\n---\n\nO problema subjacente foi resolvido. Continuamos monitorando a situação para garantir uma experiência estável para todos os nossos usuários.","created_at":"2025-06-12T21:29:04.955Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-12T21:29:04.955Z","display_at":"2025-06-12T21:29:04.955Z","deliver_notifications":true,"tweet_id":null,"id":"cfbjlpr51905","incident_id":"sykhjtl1qbsx","custom_tweet":null,"affected_components":[{"code":"r732yv806fhn","name":"Web Application and APIs (app.tactiq.io)","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"The majority of login attempts for our users are successful, so if you experience an issue logging in please try again. We are continuing to work on a robust solution. Thank you for your patience.\n\n---\n\nA maioria das tentativas de login dos nossos usuários são bem-sucedidas, portanto, se você tiver problemas para fazer login, tente novamente. Continuamos trabalhando em uma solução robusta. Agradecemos a sua paciência.","created_at":"2025-06-12T21:03:54.371Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-12T21:03:54.371Z","display_at":"2025-06-12T21:03:54.371Z","deliver_notifications":true,"tweet_id":null,"id":"nlw8sbvblcbf","incident_id":"sykhjtl1qbsx","custom_tweet":null,"affected_components":[{"code":"r732yv806fhn","name":"Web Application and APIs (app.tactiq.io)","old_status":"major_outage","new_status":"partial_outage"}]},{"status":"identified","body":"The issue has been identified and we are working with our technology partners on a solution.\n\n---\n\nO problema foi identificado e estamos trabalhando com nossos parceiros de tecnologia em uma solução.","created_at":"2025-06-12T20:23:01.676Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-12T20:23:26.137Z","display_at":"2025-06-12T20:23:01.000Z","deliver_notifications":true,"tweet_id":null,"id":"kjk1rjc4tr7c","incident_id":"sykhjtl1qbsx","custom_tweet":null,"affected_components":[{"code":"r732yv806fhn","name":"Web Application and APIs (app.tactiq.io)","old_status":"major_outage","new_status":"major_outage"}]},{"status":"investigating","body":"We are aware of an issue preventing customers from logging in and viewing past transcripts. We are currently investigating. Thank you for your patience.\n\n---\n\nEstamos cientes de um problema que impede os clientes de fazer login e visualizar transcrições anteriores. Estamos investigando o problema. Agradecemos a sua paciência.","created_at":"2025-06-12T18:28:34.483Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-12T18:28:34.483Z","display_at":"2025-06-12T18:28:34.483Z","deliver_notifications":true,"tweet_id":null,"id":"1vb096wryrg9","incident_id":"sykhjtl1qbsx","custom_tweet":null,"affected_components":[{"code":"r732yv806fhn","name":"Web Application and APIs (app.tactiq.io)","old_status":"operational","new_status":"major_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web Application and APIs (app.tactiq.io)","created_at":"2022-04-20T23:51:25.134Z","updated_at":"2025-06-12T21:29:04.924Z","position":4,"description":null,"showcase":true,"start_date":"2022-04-20T00:00:00.000Z","id":"r732yv806fhn","page_id":"zvl95by1fqy5","group_id":null}]},{"name":"Major Outage: Transcription Access \u0026 Generation Impacted","status":"resolved","created_at":"2025-05-09T13:05:29.425Z","updated_at":"2025-05-09T15:02:10.692Z","monitoring_at":"2025-05-09T14:49:14.254Z","resolved_at":"2025-05-09T15:02:10.671Z","impact":"major","shortlink":"https://stspg.io/9fyxz1vy44gl","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-05-09T13:05:29.418Z","reminder_intervals":null,"id":"d59wvr4l22g9","page_id":"zvl95by1fqy5","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-05-09T15:02:10.671Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-09T15:02:10.671Z","display_at":"2025-05-09T15:02:10.671Z","deliver_notifications":false,"tweet_id":null,"id":"lgqw4klkkgm4","incident_id":"d59wvr4l22g9","custom_tweet":null,"affected_components":null},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2025-05-09T14:49:14.254Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-09T14:49:14.254Z","display_at":"2025-05-09T14:49:14.254Z","deliver_notifications":false,"tweet_id":null,"id":"vwknhshcm7wc","incident_id":"d59wvr4l22g9","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"We are currently facing a major outage that’s preventing both retrieval of existing transcripts and the creation of new ones. Our team is actively investigating the issue and working to restore full service as soon as possible. We apologize for the inconvenience and appreciate your patience.","created_at":"2025-05-09T13:05:29.465Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-09T13:05:29.465Z","display_at":"2025-05-09T13:05:29.465Z","deliver_notifications":false,"tweet_id":null,"id":"gm0h5k1fqbsn","incident_id":"d59wvr4l22g9","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Email deliveries from Tactiq are delayed","status":"resolved","created_at":"2025-05-02T03:02:02.012Z","updated_at":"2025-05-02T04:25:37.781Z","monitoring_at":null,"resolved_at":"2025-05-02T04:25:37.765Z","impact":"minor","shortlink":"https://stspg.io/k0xlxybp0b34","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-05-02T03:02:02.006Z","reminder_intervals":null,"id":"48vj65s5gmt8","page_id":"zvl95by1fqy5","incident_updates":[{"status":"resolved","body":"The incident is resolved. Thank you for your patience.\n\n---\n\nO incidente foi resolvido. Agradecemos a sua paciência.\n\n---\n\n事件は解決しました。ご辛抱いただきありがとうございました。","created_at":"2025-05-02T04:25:37.765Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-02T04:25:37.765Z","display_at":"2025-05-02T04:25:37.765Z","deliver_notifications":false,"tweet_id":null,"id":"92d2bz91nsfm","incident_id":"48vj65s5gmt8","custom_tweet":null,"affected_components":null},{"status":"identified","body":"Tactiq emails are currently experiencing delays, including email magic link sign-in messages and transcription meeting notifications. \n\nOs e-mails da Tactiq estão passando por atrasos, incluindo as mensagens de login via link mágico e as notificações de reuniões transcritas.\n\n現在、Tactiqからのメールが遅延しており、マジックリンクのサインインメッセージや文字起こしの会議通知などに影響が出ています。","created_at":"2025-05-02T03:02:02.046Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-02T03:02:02.046Z","display_at":"2025-05-02T03:02:02.046Z","deliver_notifications":false,"tweet_id":null,"id":"lcvfrp9vmkh3","incident_id":"48vj65s5gmt8","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"\"Ask AI\" custom prompts unavailable. |  Prompts personalizados \"Pergunte à IA\" indisponíveis.","status":"resolved","created_at":"2025-05-01T22:42:56.577Z","updated_at":"2025-05-01T22:55:41.306Z","monitoring_at":null,"resolved_at":"2025-05-01T22:55:41.289Z","impact":"major","shortlink":"https://stspg.io/m3vd91lmdb33","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-05-01T22:42:56.572Z","reminder_intervals":null,"id":"61l4wg8746ly","page_id":"zvl95by1fqy5","incident_updates":[{"status":"resolved","body":"The issue is resolved, thank you for your patience.\n\n---\n\nO problema foi resolvido, obrigado pela sua paciência.","created_at":"2025-05-01T22:55:41.289Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-01T22:55:41.289Z","display_at":"2025-05-01T22:55:41.289Z","deliver_notifications":true,"tweet_id":null,"id":"57ptvsrscmg6","incident_id":"61l4wg8746ly","custom_tweet":null,"affected_components":[{"code":"r732yv806fhn","name":"Web Application and APIs (app.tactiq.io)","old_status":"partial_outage","new_status":"operational"}]},{"status":"identified","body":"We have identified the root cause and are working towards a solution.\n\n---\n\nIdentificamos a causa raiz e estamos trabalhando para encontrar uma solução.","created_at":"2025-05-01T22:47:01.132Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-01T22:47:01.132Z","display_at":"2025-05-01T22:47:01.132Z","deliver_notifications":true,"tweet_id":null,"id":"12gjh46qfz2h","incident_id":"61l4wg8746ly","custom_tweet":null,"affected_components":[{"code":"r732yv806fhn","name":"Web Application and APIs (app.tactiq.io)","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"Custom prompts on meetings are currently unavailable. This only affects new questions, all previously asked questions are unaffected.\n\nQuick prompts are still available on all of your meetings.\n\n---\n\nOs prompts personalizados em reuniões estão indisponíveis no momento. Isso afeta apenas novas perguntas; todas as perguntas feitas anteriormente não serão afetadas.\n\nOs prompts rápidos ainda estão disponíveis em todas as suas reuniões.","created_at":"2025-05-01T22:42:56.647Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-01T22:42:56.647Z","display_at":"2025-05-01T22:42:56.647Z","deliver_notifications":true,"tweet_id":null,"id":"4mdspbf8sfrr","incident_id":"61l4wg8746ly","custom_tweet":null,"affected_components":[{"code":"r732yv806fhn","name":"Web Application and APIs (app.tactiq.io)","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web Application and APIs (app.tactiq.io)","created_at":"2022-04-20T23:51:25.134Z","updated_at":"2025-06-12T21:29:04.924Z","position":4,"description":null,"showcase":true,"start_date":"2022-04-20T00:00:00.000Z","id":"r732yv806fhn","page_id":"zvl95by1fqy5","group_id":null}]},{"name":"Sign-in by magic link is slower than usual | O login por link da web está mais lento do que o normal","status":"resolved","created_at":"2025-04-14T06:29:06.000Z","updated_at":"2025-04-14T20:23:26.001Z","monitoring_at":null,"resolved_at":"2025-04-14T20:23:25.964Z","impact":"minor","shortlink":"https://stspg.io/jwg1q6v64qrw","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-04-14T06:29:06.000Z","reminder_intervals":null,"id":"j4bll6dhj3xz","page_id":"zvl95by1fqy5","incident_updates":[{"status":"resolved","body":"The issue has been resolved, thank you for your patience.\n\n---\n\nO problema foi resolvido, obrigado pela sua paciência.","created_at":"2025-04-14T20:23:25.964Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-04-14T20:23:25.964Z","display_at":"2025-04-14T20:23:25.964Z","deliver_notifications":true,"tweet_id":null,"id":"r9x6kh7t856w","incident_id":"j4bll6dhj3xz","custom_tweet":null,"affected_components":[{"code":"r732yv806fhn","name":"Web Application and APIs (app.tactiq.io)","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We’ve identified an issue causing delays in emails triggered by user actions, including sign-in magic links. If you're waiting for a sign-in email or another notification, it may take longer than usual to arrive. We have identified the issue and it is being actively worked on.\n\n---\n\nIdentificamos um problema que causa atrasos em e-mails acionados por ações do usuário, incluindo links mágicos de login. Se você estiver aguardando um e-mail de login ou outra notificação, pode demorar mais do que o normal para chegar. Identificamos o problema e estamos trabalhando ativamente nele.","created_at":"2025-04-14T10:14:30.907Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-04-14T10:17:23.727Z","display_at":"2025-04-14T10:14:30.000Z","deliver_notifications":true,"tweet_id":null,"id":"swdctnclvy7d","incident_id":"j4bll6dhj3xz","custom_tweet":null,"affected_components":[{"code":"r732yv806fhn","name":"Web Application and APIs (app.tactiq.io)","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"We are continuing to work on a fix for this issue.","created_at":"2025-04-14T06:32:12.920Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-04-14T06:32:12.920Z","display_at":"2025-04-14T06:32:12.920Z","deliver_notifications":false,"tweet_id":null,"id":"zk87llymz3y0","incident_id":"j4bll6dhj3xz","custom_tweet":null,"affected_components":[{"code":"r732yv806fhn","name":"Web Application and APIs (app.tactiq.io)","old_status":"operational","new_status":"operational"}]},{"status":"identified","body":"Users who sign in by emailed magic links have been experiencing long waits to receive their sign-in link. We have identified the issue and it is being actively worked on.\n\n---\n\nUsuários que acessam por meio de links enviados por e-mail têm enfrentado longas esperas para receber o link de acesso. Identificamos o problema e estamos trabalhando ativamente para solucioná-lo.","created_at":"2025-04-14T06:29:06.415Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-04-14T06:32:02.213Z","display_at":"2025-04-14T06:29:06.000Z","deliver_notifications":false,"tweet_id":null,"id":"q39c5f7kcrvs","incident_id":"j4bll6dhj3xz","custom_tweet":null,"affected_components":[{"code":"r732yv806fhn","name":"Web Application and APIs (app.tactiq.io)","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Web Application and APIs (app.tactiq.io)","created_at":"2022-04-20T23:51:25.134Z","updated_at":"2025-06-12T21:29:04.924Z","position":4,"description":null,"showcase":true,"start_date":"2022-04-20T00:00:00.000Z","id":"r732yv806fhn","page_id":"zvl95by1fqy5","group_id":null}]}]
}