Resolved -
This incident has been resolved.
Feb 13, 04:58 UTC
Update -
We are continuing to monitor for any further issues.
Feb 12, 19:17 UTC
Update -
We are continuing to monitor for any further issues.
Feb 12, 13:14 UTC
Update -
We are still waiting for Google’s review.
In the meantime, you can restore transcription by following this workaround:
Double-click the “CC” (Closed Captions) button in the Tactiq widget to enable transcription.
Feb 12, 07:18 UTC
Identified -
The issue has been identified, and the fix was submitted to the Chrome Web Store for review and approval. We will update this when it goes live.
Feb 12, 04:26 UTC
Investigating -
We are currently investigating an issue where, for many Tactiq users, Google Meet meetings are either not transcribed or not saved. Apologies for the inconvenience!
In the meantime, you can restore transcription by following this workaround:
Double-click the “CC” (Closed Captions) button in the Tactiq widget to enable transcription.
Feb 12, 03:53 UTC