This incident has been resolved and we have improved our infrastructure to reduce the chances of this happening again. Apologies for the inconvenience!
Posted Mar 28, 2023 - 21:40 UTC
Monitoring
A fix has been implemented and we are monitoring the results. The application should be back to normal. All meetings that were in progress should successfully save within a few minutes.
Posted Mar 28, 2023 - 14:30 UTC
Identified
The issue has been identified and we are working on a fix.
Posted Mar 28, 2023 - 14:20 UTC
Investigating
We are aware of an issue that manifests in https://app.tactiq.io 'loading' indefinitely, or, if you already had it open, becoming unresponsive.
We're looking into the root cause of the issue.
Posted Mar 28, 2023 - 13:58 UTC
This incident affected: Web Application and APIs (app.tactiq.io).