Major Outage: Transcription Access & Generation Impacted

Incident Report for Tactiq

Resolved

This incident has been resolved.
Posted May 09, 2025 - 15:02 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 09, 2025 - 14:49 UTC

Investigating

We are currently facing a major outage that’s preventing both retrieval of existing transcripts and the creation of new ones. Our team is actively investigating the issue and working to restore full service as soon as possible. We apologize for the inconvenience and appreciate your patience.
Posted May 09, 2025 - 13:05 UTC